Messaging

SMS Notifications

Last updated September 2026

Starstruct is work management software used by roofing and construction contractors. This page documents how the people who use Starstruct consent to receive text message notifications about their assigned work, what those messages contain, and how to stop them.

These are operational alerts about assigned work. They are not marketing. They are never sent to homeowners, prospects, or the general public.

Who receives these messages

Only people who have been issued a Starstruct login — the employees and crew members of the contractors that use it — and who have individually switched on SMS notifications in their own account settings.

A mobile number is held on the user's own profile inside the application. It is entered either by the user themselves or recorded by their employer as part of their staff record. Numbers are never purchased, rented, or imported from third parties, and there is no public sign-up for these messages.

Consent is the toggle, not the number. Holding someone's number does not cause a single message to be sent. Messages are sent only after that person, signed in to their own account, switches on the SMS toggle for a notification type. No administrator can switch it on for them, and no message goes to anyone who has not switched it on themselves.

How a user opts in

SMS is off by default for every user and every notification type. Nothing is pre-checked or pre-filled. The user takes each of these steps themselves:

1. Log in to Starstruct at starstruct.ai with their own credentials.
2. Open Settings › Notifications.
3. Enter their own mobile number on their profile.
4. Switch on the SMS toggle beside each notification type they want. Each type is a separate, independent switch, and this step can only be taken by the user from their own signed-in account.
5. Save. They then receive only the types they switched on.

The consent notice shown on that screen

This wording appears directly above the toggles, word for word:

Screenshots of the consent screen

What we send

Notification	Sent when
New lead	A new job lead is entered into the system
New message	A colleague posts a message on a job
Job photos uploaded	Photos are added to a job

Sample messages

These are the exact formats sent. Bracketed values are filled in per message. Every message names Starstruct as the sender and carries opt-out instructions.

• Starstruct: New lead — [Customer Name] at [Address]. Added by [User Name]. Reply STOP to opt out.
• Starstruct: New message on [Customer Name] — [Address]. "[Message preview]" Reply STOP to opt out.
• Starstruct: [Number] photos uploaded to a job. Reply STOP to opt out.

Message frequency

Frequency varies with each user's own job activity and with which switches they turned on. A typical user receives between zero and roughly ten messages on a working day. There is no scheduled send, no bulk send, and no campaign or blast messaging of any kind.

Cost

Message and data rates may apply under the user's own mobile plan. Starstruct does not charge users for these messages.

How to stop

• Reply STOP to any message. All further texts stop immediately.
• Or switch the SMS toggles off in Settings › Notifications, individually or all at once.

Reply START to resume, or switch the toggles back on. Reply HELP for help.

Privacy

Mobile numbers collected for these notifications are used only to send the notifications described on this page. We do not sell, rent, or share mobile numbers or SMS consent with any third party, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes. Numbers are transmitted only to our messaging carrier for the sole purpose of delivering these notifications, and are removed when an account is closed.

See our full Privacy Policy and Terms of Service.

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